Please read our Terms and Conditions (“the Terms”) carefully before booking classes.
By booking a class or signing up for a membership, you confirm that you have read the Terms and agree to be bound by them. These Terms, together with the items listed below, constitute a contract of membership between you (the client) and us (SATYA Yoga Studio). Please ensure that you read and understand our Policy Update further down before attending any class at the studio.
All classes, activities, and workshops are supplied by SATYA Yoga Studio (Koste Racina 1a, Dedinje, Belgrade, Serbia) subject to the following express Terms. In these Terms, “we”/“us”/“our” means SATYA Yoga Studio, and “you”/“your”/“yours” means you, the direct client.
We, SATYA Yoga Studio, will use your personal details and information to provide you with use of our services and facilities, to administer and maintain our membership records, to process your application and payments, to verify your identity, and to carry out market research. We may keep your information for a reasonable period for these purposes. We may share your information with our service providers in order to provide you with SATYA Yoga Studio services, and with other third parties to comply with our legal or regulatory obligations, for the prevention of fraud or other crimes, and in the case of medical emergencies. If your personal details change, if you change your mind about how you wish to be contacted, or if you have any queries about how we use your information, please let us know. You hereby consent to the use of your information, including sensitive personal data relating to your health and fitness, for the reasons and in the manner set out above.
1. BOOKING CLASSES
• The cost of each regularly scheduled class may be covered by 1, 5, 10 & 15 class packages.
• If a member, all regularly scheduled classes included in your chosen membership type will have no cost attributed to them.
• Additional classes, workshops, and events hosted/taught outside of our regularly scheduled classes may be paid for at the time of booking either on our website or in the studio before the class’s start time.
• Some classes, workshops, and events will require payment immediately at the time of booking and will indicate such during the booking process.
2. MEMBERSHIP CONTRACT PERIOD
• Unlimited memberships cannot be cancelled within the first month of activation.
• If you sign up for the one-year unlimited membership, your membership will expire 12 months after your join date with a minimum initial 3-month period until you provide one calendar month’s notice that you wish to end the contract.
• There may be a fee if you cancel before your twelve-month yoga membership expires.
• SATYA Yoga Studio is in no way, under any circumstances, responsible or obligated to pay for member’s insufficient fund penalties, returned checks, and/or over-the-limit fees.
• A fee will be charged for all insufficient funds and returned checks.
3. PAYMENT FOR DROP-IN
• If you wish to pay for classes/workshops/courses/promotions via the pay-as-you-go/drop-in option:
• Payment for your class/event/workshop may be made by cash, credit card, or debit card.
• Payments can be made online with a credit card or debit card.
• Payments can be made in person at SATYA Yoga Studio by credit card, debit card, or cash.
4. PAYMENT FOR CLASS PASSES
• You can purchase a 1, 5, 10, or 15 class pass, online via our website or in person at SATYA Yoga Studio.
• Drop-in/single-class passes must be used within a 3-month period of the purchase date and, after this period, any unused credits will expire.
• 5 class passes must be used within a 6-month period of the purchase date and, after this period, any unused credits will expire.
• 10 class passes must be used within a 12-month period of the purchase date and, after this period, any unused credits will expire.
• 15 class passes must be used within a 12-month period and, after this period, any unused credits will expire.
• Class passes are assigned to individual client accounts and cannot be shared between clients.
• Passes cannot be suspended or extended.
5. CANCELLING YOUR BOOKING, LATE CANCELLATIONS + NO SHOWS
• You may cancel your booking without charge.
• If you are on a 5, 10, or 15 class pass, or have paid a drop-in fee, upon a no-show or late arrival to a booked class, the credit will not be used and remain on your account.
• If you have paid for a special class, workshop, or course hosted/taught outside of our regularly scheduled classes, we may offer you the option to apply all or part of the price paid for the class towards the payment of another special class, workshop, event, or class package.
6. MAKING A CHANGE TO YOUR BOOKING
• You may change your booking for a class, up to 2 hours before the start of your class/course/workshop that you have booked.
• You may change or cancel a class booking online, through email, by telephone, or in person at the studio.
7. IF WE CANCEL YOUR BOOKING
• In the event that we cancel a class or classes that you have booked, we will contact you by email or telephone to let you know.